Privacy Policy
Introduction
360 Collision Centres ongoing commitment to protect the privacy and confidentiality of your personal information is addressed in this Privacy Policy. Our policy is designed to comply with the requirements of the Personal Information Protection Act (PIPA).
The Privacy Policy explains how we respect and protect your personal information, why we need your personal information, how the confidentiality of this information is protected, and how you can find out how information concerning you is recorded.
Personally Identifiable Information
You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. Any information that we require from you we will attempt to inform you as to the purpose and use of the information and seek your consent where applicable. This information may include registration data (your name, address, email address, phone number, fax number, etc.)
Personal Information
Personal information is the recorded information that relates to you as an individual, that identifies you as a customer of 360 Collision Centres, and that allows us to provide services and information directly to you. We ask you for your personal information so that we can:
a) fulfill insurance company requirements; b) open a file for services; c) meet our service obligations to you; d) comply with the law; and e) fulfill Motor Vehicle Act requirements.
Consent
Your knowledge and consent are required by PIPA for some of the collection, use, or disclosure of your personal information. We attempt to collect, use, or disclose personal information only for purposes you would consider appropriate under the circumstances.
Service Providers
Our guarantee to protect personal information against loss or theft, regardless of the format in which it is held.
Except as set out in this policy, or as required by law, 360 Collision Centres does not sell or disclose any of your personal information to any other organization and 360 Collision Centres will not provide personal information to third parties without first obtaining your written consent to do so. 360 Collision Centres may, however, disclose information in the following cases:`
a) to our legal team; b) to a person authorised by law or legal collective agreement; c) in emergency situations in which the life, health or safety of a person is in danger; d) to an authorised contractor providing service ; e) to credit grantors and reporting agencies if applicable for bill collection purposes; f) a third party or parties, where you consent to such disclosure.
Limiting Collection
We only collect the information that we need in order to deliver services and information to you. We do not use or disclose your personal information for any purposes other than those for which it was collected, except with your consent, an exception under PIPA, or as required by applicable laws.
Retention
Your personal information is retained only as long as necessary for the fulfillment of those purposes. 360 Collision Centres does not keep your personal information if it is no longer needed for the purposes required for standard business practices or as required by law.
Safety Measures
Your personal information is secure within 360 Collision Centres. We have comprehensive security measures to protect against non-authorized access, use, alteration, duplication, destruction, or disclosure. We protect your personal information by using strict security measures that are appropriate to the sensitivity of the information. If users have any questions about any of our safety measures please feel free to contact our office.
Web Site
This policy discloses the privacy practices for our Web site. However, our site contains links to other sites. Once you link to another site, you are subject to the privacy and security policies of the new site. Even if the third party is affiliated with 360 Collision Centres through a business partnership or otherwise, 360 Collision Centres is not responsible for the privacy policies or practices of external links. These links are provided to you for convenience purposes only and you access them at your own risk.
360 Collision Centres Employees
Each of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. We keep our employees accountable for the policies and procedures for protecting personal information.
All of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
Accuracy
You can ask to delete or correct any information contained in your file. The request for correction must be made by writing to us, either by mail, fax or by e-mail. 360 Collision Centres has thirty (30) days to reply.